General terms and conditions
Head office: 48 rue Myrha 75018 Paris.
Siret number822 797 858 00021 R.S.C. PARIS.
All ordersplaced on the site are subject to thepresent terms and conditionsof sale.
Theaforementionedcompanyreserves the right to adapt or modify at any time thepresent terms and conditionsof saleon the website: www.peulhvagabond.com.
It is these last ones, appearing on line at the time of the order which will be applicable to any transaction.
1 - THE CUSTOMER
The Customerdeclares that he/she is a natural person ofat least 18 years of age and has the legalcapacity or parental authorization to place an order on the site. When registeringthe Customer's personal data in the "my account"section , the Customer must ensure that themandatory data requested is accurate andcomplete.In the event of an error in therecipient's contact details, the administrators of the peulhvagabond.com website cannot be held responsible for anydifficulties and/orimpossibility in delivering the product. The peulhvagabond.com sitereserves the right to cancel any order when the customer's IP address is domiciledin a countrydifferent from the billing and/or delivery address.
2 - PRODUCTS
Peulhvagabond takes the greatest care in thepresentation and description of these products to satisfy the Customer's need for information and guidance.
Nevertheless, the itemspresented on the Peulhvagabond.com website are handcrafted items which maydiffer in some insubstantial respects from the photographs of the products.
In this way, small reddish stains, linked to climatic conditions (red sand) at the various manufacturing sites, can be applied to fabrics.
This is due to spinning by men, outdoors and by handThe customerrecognizes and accepts this.
This information appears on each of our product sheets.
In any event, in the event of non-conformity of the product delivered in relation to its description on peulhvagabond.com, the Customer may exercise his right ofwithdrawal. Where applicable, after return of the product unworn or used in its original packaging, our customer service departmentwill either exchange itor refund the price (in full or in part)that may have been charged.
The return period must not exceed 7 days from the date of receipt.
3 - ORDERING
Orders placed on peulhvagabond.com are subject to compliance with theprocedures established by the site administrators. These procedures take the form ofa series of compulsory steps that must be followed to validate the customer's order.
When ordering for the first time via the Internet, new customers must createa "customer account", alogin.A password will be requested, and an e-mail generated automatically by our website to the e-mail address used tocreate your account.
Once your basket hasbeen validated , you will be directed to your account via a secure connection, where you will be reminded of the contents of your order.
you will be asked to choose a payment method and confirm your billing and delivery addresses.
We ask you to pay attention to theaccuracy of the information provided. Your order willonlybefinal once you have clicked on the FINAL VALIDATION tab.
When you register your order, the sale isconsidered concluded (agreement on goods and price).
A confirmation emailsummarizing the order (products, price, productavailability , quantity...) will be sent to the customer by the site Peulhvagabond.com. To this end, the customer formally accepts the use of electronic mail to confirm the contents of his order.
A second email is sent to you to confirm acceptance of payment. We strongly recommend that you keep ALL emails concerning your order.
The information you provide will remain confidential. We are committed toprotecting your privacy.
We will not use the information we collect about youlawfully andin accordance with the Data Protection Act1998.
We collect information about you for two reasons: firstly, to process your order and, secondly, to provide you with the best possible service. You expressly authorize usto transmit information or obtain information about you from third parties (including your credit card number) in order to confirm your identity, validate yourcredit cardand authorize the transaction.
You acknowledge that you consent to the processing of this information.If you have any questions about our privacy policy, please do not hesitate to contact us.
4 - PRICES AND PAYMENT
4.1. Price display
Product prices are indicatedin €uros.
All taxes included formetropolitanFranceand theEuropeanUnion, excluding shipping costs. The total price of the order (all taxes and shipping costs included) is indicated in the basket.
ForFrench overseasdepartments, Switzerland and all other countries outside theEuropean Union, the sales prices shownare deemed to beexclusive of VAT and may not therefore besubject toVAT deduction.The customer acknowledges that he/she is considered the official importer and that, depending on the country oroverseas department chosen for delivery at the time of ordering, he/she may be required topay customs and/or import duties in accordance with thelegislation in force in the said country oroverseas department.
The Peulhvagabond.com websitereserves the right to modify its prices at any time, but products will be invoicedon the basis of the prices in force at the time the order is registered, subject toavailability.
4.2 Terms ofpayment
Products are payable in cash on the day the order is placed.
Payment for purchases can be made by :
- Credit card: the customer accesses a dedicated areaprovided by the online payment solutions provider Paiement SP PLUS, which ensures the security and registration of the payment order. In this respect, the Customerexpresslyacknowledgesthat the communication of his/herbank card number to the peulhvagabond.com site constitutes authorization todebit his/her account for the amount of the products ordered.
- Paypal: If you have paid with PayPal, your eligible purchases are automaticallyprotected at noextra cost*.
4.3. Proof of payment
The datarecorded and keptby the peulhvagabond.com website constitute proof of the order and of allpasttransactions.The datarecorded by the payment system constitutes proof of financial transactions.
5 - DELIVERY
Delivery is made to thedelivery addressindicated by the customer, it being specified that this must be thecustomer's home addressor that of any other natural person of the customer's choice.Delivery times range from 24 hours to 20 days, depending on the destination.
Delivery cannotbemade to hotelsor P.O. boxes.
In order tomeetthesedeadlines, the customer mustensure that hehas provided accurate and complete information concerning the delivery address (such as, in particular: street number , building number, staircase number,accesscodes, names and/orintercomnumbers, etc.).
Thetimesindicated areindicative times, corresponding toaverage processing and delivery times. The peulhvagabond.com website cannot be held responsible for theconsequences of a delay indelivery that is not its fault, or for the loss of any shipment.
Free delivery on orders of €300or more.
Onreceipt, the customer mustcheck the conformity of the package and the order. In the event of non-conformity, the customer must report the problem within 48 hours via [email protected] or bytelephone on +33 661459149.Failing this, the customer will be deemed tohave acceptedthe goods and will be liable for any apparent defects. Ifthe package is refused and reportedwithin the allotted time, it must be returned to the Peulhvagabond boutique: 48 RUE MYRHA 75018 PARIS with all the itemsconcerned, in their original packaging.
The customer must ensure that the place of delivery isaccessible . If delivery is not possible due toanaccessproblemthat the customer did not inform Peulhvagabond of at the time of ordering, and the parcel is returned directly, the customer alone will bear thecarrier's presentation costsas well as the return costs. These will be deducteddirectly from the amount of the order refunded to the customer. If delivery is madeby a carrier in the customer's absence, a delivery notice will be left. The instructions forcollecting the parcel are mentionedon this notice. Peulhvagabond cannot be held responsible for anymisinterpretation or non-compliance with these instructions.
6 - RIGHT OFWITHDRAWAL
The individual customer has a right ofwithdrawal, which he may exercise without giving any reason, withinseven (7) clear days of delivery of the order, by returning the new products (in theiroriginalpackaging, unworn, unwashedand undamaged)at his own expense, together withtheorder number ,to thefollowing address:
SA PEULHVAGABOND
48 RUE MYRHA
75018 PARIS
The site Peulhvagabond.com will reimburse the Customer for any sumsalready paid, lessanyshippingcosts, under the conditions set out in thefollowing article 7.
7 - REPAYMENT
Refunds of products in the cases referred to in Articles 2 and 6 will bemade by the site Peulhvagabond.com within amaximum period of 30 days afterreceipt by it of said products. Refunds will be made by the samemethod ofpayment chosen by the customer at the time of ordering, or by the issue of a voucher or credit note corresponding to the amount due, for all purchases made in-store (French customers).
8 - APPLICABLE LAW
All orders automatically implythe customer's acceptance of the GeneralSalesConditions.These termsandconditionsaregoverned byFrenchlaw.In the event of a dispute, theFrenchcourtsshallhaveexclusivejurisdiction. In the event of difficulty orcomplaint concerning an order, the customer maycontact the site team at [email protected] or +33(0)661459149 to find an amicable solution.